Effective Date: January 1, 2026

1. Overview

Emergent Horizons (“we,” “us,” “our”) provides coaching, workshops, educational services, and related professional support. We are committed to protecting the privacy of individuals who engage with our services, visit our website, or communicate with us. This policy explains how we collect, use, store, and disclose personal information in compliance with British Columbia’s Personal Information Protection Act (PIPA).

2. What Personal Information We Collect

A. Non-Sensitive Information

(May Be Stored in the U.S.)
This includes: Name, email address, phone number, job title/employer, workshop registration info, non-health survey responses, website form submissions, newsletter sign-ups, general inquiries, marketing/outreach interactions, and scheduling information.
This category may be stored in U.S.-based services such as HubSpot or similar platforms, and may be subject to U.S. laws (USA PATRIOT Act, CLOUD Act).

B. Sensitive Information (Stored Only in Canada)

Sensitive information includes addiction recovery details, mental health or emotional well-being details, substance-use history, coaching session notes, or any information reasonably interpreted as health-related.
This information is stored exclusively in Canada.

3. Purposes for Collecting Information

We collect information to provide services, communicate about offerings, maintain records, improve programs, and comply with legal obligations.

4. Consent

By submitting information, you consent to collection and storage as described. You may withdraw consent at any time (subject to legal restrictions) by contacting us.

5. Storage and Protection

Sensitive information is stored in Canada with encryption and access controls. Non-sensitive data may be stored in secure U.S.-based cloud systems. Safeguards include encryption, password protection, limited access, and regular reviews.

6. Disclosure of Information

We do not sell or trade personal information. We may disclose information to service providers, when required by law, or when necessary for safety.

7. Retention

We keep personal information only as long as necessary for service delivery and legal compliance. You may request deletion of your information.

8. Access and Correction

You may request access to your personal information and request corrections under BC PIPA.

9. Website and Cookies

Our site may use cookies or analytics tools hosted outside Canada.

10. Changes

We may update this policy as needed. Updates will be posted with a revised effective date.

11. Contact

For questions or requests:
Stuart Morse
Emergent Horizons
Victoria, BC
(Use our "Contact" form to reach us).